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interview INFO GRAPHIC    Zafar Iqbal
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TRANSCRIPT: Zafar Iqbal

Fred de Sam Lazaro, TPT: Why don’t we begin with just some overall figures and facts about Bombay or Mumbai? The population is about 12, 12 million?

Iqbal: 12, 12 and a half million last year.

FdSL: How many people would you say the infrastructure - water supply, sewage, electricity - was the city built for?

Iqbal: Oh, the city was built for much less than that, maybe even a third of that. And 60% of this population of Bombay lives in what we call slums, which is unauthorized structures, very small structures, cheek by jowl illegal structures. And so 60% of the people living there they don't pay for the facilities, which is a very sorry state of affairs. And yet there's plenty of water; there's plenty of power. But the way they live is very bad for their living standards, their very lifestyle and it needs to be upgraded for they are also human beings.

FdSL: What's the magnet? Give people who've never been near India some sense of why people would come to a place that frankly looks utterly miserable.

Iqbal: El Dorado, jobs, work - here in Bombay even the poorest of the poor can make as much money - it's about 100 rupees a day - that's a little more than $2 a day, which they can't make in their villages in over a week's time. So even if they have to sleep on the side of the road they would come to Bombay to make that kind of money. And nobody goes to sleep in Bombay hungry. And there are many stories of rags to riches over here. People come; work very hard and in a few years' time they've made enough to buy a small place in their villages back home. So they come here for opportunity, the chance to make a good living and they succeed. And the success story gets repeated. Everybody talk about it. So and so went to Bombay. Why don't you also go? So in the villages there's a lot of peer pressure on you. Far-flung villages, far-flung villages from the north, the east, the south go to Bombay and that's what's been happening to the city. In 1800 Bombay as a town was hardly 10,000 people as population. By 1950, 150 years later it was just about 3 or 4 million people. But it more, grew more than 3 times in the last 50 years because it's become the city of opportunities. There's been so many reasons for that. The biggest thing was the port, the Bombay port. It was a protected port. You could access it in the monsoon and the British encouraged it. After the American Civil War or rather during the American Civil Was a lot of cotton needed to be transported from the hinterland of India to Manchester and Leeds in England, which cotton couldn't come from the south of America. So that give a boost, that war - one man's meat is another's poison as they say - that give a boost to Bombay. And then people got the idea of sending other things there. People got the idea of having their own mills over here. When the southwest, when the west opened again after the Civil War then people said all right let's make our own cloth here. So they opened up the mills. So other chemical industries came with that. The other ancillary industries came with the mills: the packaging industry, the transportation industry. Then over the turn of the century the film industry came into being and that brought a lot of job opportunities. You know for every film unit there are thousands of people employed with the unit, various works to do with them. Then in 1932 Mr. J.R.D. Tatar, a pioneer industrialist of India flew from London to Bombay and that started the air industry coming here. So industries came over here and now of course the info-technology industry is very much ensconced in Bombay. It's a known fact but not very much publicized fact that more jobs in the IT sector or the information technology sector opened in Bombay rather than in Bangalore or Hyderabad put together in any given year over the 5 years. So there's always an opportunity for people to come here and make a decent earning and living out of that.

FdSL: Decent if you can consider sleeping where we saw people today, something decent. What's the solution? The Chinese, for example, have simply hitherto had a system of residential passes or permits so you can only live where you were born and you have to have a reason to move there. Is that something you can even start to consider in India?

Iqbal: Fred, that's a very good question you ask. Decent, you're right. Decent is what can be different to different people. Decent for you and me may not be what is decent for them. They may sleep in the open. They may sleep with the dogs and others lying around but for 10 years, 15 years they're making enough money, which they can for a lifetime and go back and live in their villages with a small roof over their heads, which they own. Otherwise they don't even have that in their villages too. So they have to sacrifice something over here. I agree with you. It's not a human way of lifestyles. Now the problem with Bombay was that until the 50's the people coming in were something like maybe 100 a week or more, 10 days. Now it's something like 100 plus families coming to Bombay every day. Now this real exodus sort of a thing started only the 1960's. Until then people coming in here it was in sort of manageable numbers. The other, the main thing started after the 1962 Indo-China War and the 1965 Indo-Pak War. A lot of people from Rajasthan, Andhra Pradesh, Utter Pradesh, Bihar, these are border states of India, they fled to Bombay. They thought it was a safe city. At that time it was outside the air range of the air forces of these two countries. And they never went back and one thing led to another. So the 60's, 70's, and 80's have seen tremendous amount of people coming in here. It's a very human problem. Earlier the government wanted to prevent them from coming here. They wouldn't allow it. But then you didn't have enough government machinery to control all that. And even there the constitution is such that you can go anywhere and live anywhere. You cannot be legally prevented from going into any place in India except, of course, Jammu in Kashmir, which is a different story altogether. So it, it's been very difficult for the state government to have a kind of a work permit. You can't come to Bombay unless you have a work permit. It's impossible. The constitution guarantees free movement as people. We are a democracy, fortunately or unfortunately. So the people are coming in. What the government was trying to do earlier to prevent them then in the 70's they had this thing what they called the up-gradation of the slums. They started giving them free water and power. I would not say free. They wanted to charge some 20 rupees, which is in today's term a half a dollar a month. But nobody paid for that. So on paper they were supposed to pay for it, which is dirt-cheap. A normal family would have paid $2, or $3 a month for that kind of facility, water and power. Toilets were just made out like a common toilets and they could go there but it didn't work. All right, they got water; they never paid. And government landed up spending a lot of money subsidized that services. So in the 1990's we have come out with a scheme where they will encourage the ownership of the slums from going to the slum dwellers. So a piece of land, which nobody can use because it's encroached today, can be redeveloped and it can be owned by a cooperative society of the slum dwellers. Now who will build it is a question. They've given the choice to the slum dwellers but they say we do not have the money for the construction, which costs quite a bit of money in Bombay today. So they came out with a scheme that private developers or builders will be allowed to help house these slum dwellers. So for every square meter of a slum house rehabilitated they government has allowed them the approximately 1 square meter to be built and sold in the open market. Now the profits from this go for the construction of the slum pocket also. So it's like cross subsidizing the two. It is a good scheme. It did start off very well. It fell foul of lack of adequate finance because the builder cannot get the finance from the bank for such a scheme because there's no land with builder. There's no security. But the land belongs to the government and there are slum dwellers on it. So financial institutions are afraid that if one slum dweller goes to the court there might be a problem. There might be a stay order. Now fortunately in the last 5 years a lot of people have gone to the court and the courts have been positive about the whole thing. They have categorically stated that one cannot spoil the happiness of the majority. So if 70% of the slum dwellers agree to a scheme then those 30% must agree or they can be removed from there. Only thing, only problem at the moment is lack of finance. Products, builders to remove the slum pocket, re-house them in a new building, and vacate the premises for the free sale building this seed finance is what's required. Now the Asian Development Bank and the World Bank are willing to help but somehow it didn't click in the last 2, 3 years. Currently the government is still agitated about this idea and would like to know what they can do. So we hope that a more positive policy will come. Now this policy, which gives ownership to the slum dwellers, is a very important thing. It enables them to become flat owners from ordinary slum dwellers. They can use that slum to go to a bank and borrow money for their betterment. Like a lot of slum families I know who I have helped rehabilitate have gone and bought sewing machines to stitch cloth and sell it in the market rather than go and become maids and cleaners and house servants of somebody where they just get about 1000 rupees a month. So it's a step up in a…

FdSL: So the catch-22 is that they become role models for more people to flock to the city?

Iqbal: Yeah, that is the negative aspect of the scheme. The people get to know that there's such a scheme coming in so more and more people want to come in. It is a catch-22 situation. I agree with you but government will have to evolve a scheme that they cannot allow the whole of India to come to Bombay. Currently they have a rule that anybody who was here from the 1st of January 1995, only that person will be allowed to be eligible for the scheme. Anybody who doesn't have this letter - like they've given these letters or certificates to all these slum dwellers, what they call a photo pass - they have given this to all the slum dwellers. So anybody who doesn't have it is not eligible for such a scheme. And yes, there is a set, a step up in this whole system. It is not just the improvement of the living standards; it is the improvement of the lifestyle of a person. He becomes the owner of a flat. Now the other advantage is in the previous situation where you just got water and power from the government the structure may have been built by you. The space belongs to the government but the government is an absentee landlord. So you have other people, the local slumlords, the strongmen from the local area they controlled everything. They wouldn't allow you to sell or buy. So they controlled it. They took a hefty commission out of it. Law and order situations were handled by them. It was quite a bad scenario at that time. Today with the authority to sell given to the slum dwellers, the authority of the slumlord has gone down. There's more freedom. Earlier you could sell it by just giving possession and taking a little bit of money, part of which went to the slumlord. Today the owners have this thing. Okay I can sell it officially a few years from now so I don't really need the slumlord. So that's a positive step. But government really needs to prevent further and future encroachments. They are also being, they are being considered at this moment and we hope the policy what they are thinking of is allowing the private sector to protect public territory. Say the pavement outside my office or the pavement outside my house I'm entitled to protect it from being encroached. So these powers are being considered to be given to the private sector.

FdSL: So that people don't come in and lend this?

Iqbal: That's right. They just - because today I don't have any authority to prevent it from happening.

FdSL: So someone could wind up on your sidewalk and make a home there?

Iqbal: That's right and I can't do a thing about it. But if I have the authority I can tell him sorry, don't go here. You're not allowed to. And well, most of the time a little bit of a force of the, the, the watchman of my building there would have to some kind of human….

FdSL: Intimidate them?

Iqbal: Some human element would have to be - you can't just take a big stick and beat them with it. So you have at least physically they won't be allowed to come in over there. So they'll get tired and go away. The other thing, which the government has done, which has succeeded very well is what they call dispersement of industry. They have encouraged other states and other cities, small cities like Poona, Bangalore, Hyderabad, Am, Ahmadabad, Surat, Gopal, Indor, even Calcutta to have international airports. Calcutta, of course, had it earlier too but these smaller cities have been allowed international airports so there is no need for the people to come to Bombay and go abroad. They can go directly from Bangalore. They can even go from Coimbitore for example, or Madras. Madras also was a, yeah, it also had an airport earlier but Coimbitore is a new one. So they don't have to go to Madras from Coimbitore. They don't have to come to Bombay to Coimbitore. They can go right out. So there's less need for these people to come here. So to a certain extent there is a stiflement of the growth of the service industries in Bombay. And more service industries are opening up in those cities.

FdSL: But that's not the answer is it? Those cities, Bangalore is just bursting at the seams and many of the others are.

Iqbal: True, true.

FdSL: So where then lies the solution? Is it in rural areas? What can be done to keep people in rural areas because they probably are moving because of economic need, dire need? So what can be done?

Iqbal: That's true. See the Indian rural economy is by and large agrarian and it depends upon the monsoon, which is a very seasonal problem. And irrigation potential of the country is hardly used by 30% of soul. And a whole lot of water gets wasted. At the monsoon we have a situation where one locality is flooding. People are dying of floods and a majority of the people up countryside have dropped. There's no rain at all. So that is a very large problem. But by and large what is happening today that urbanization is growing not just in the 4 big cities. See earlier in the 40's, 50's, 60's, Bombay, Delhi to a very large extent - Delhi is also growing very much - Calcutta, and Madras, Chenai as it's called now, they grew only. Today something like 23, 25 cities are also growing. And some of the state governments, the good governments like Andrah Pradesh and Karnataka they are encouraging even the smaller towns to grow. They're providing infrastructure for them, job opportunities, good roads, good sewer systems, more power, and they, they're even giving financial incentives. All right, you go and have a, and to the builders, to the industrialists, okay you go and open your industry over there. We will give you so much money for every job created - 20,000 rupees, something like that. So incentives are being given by the government to disperse the industry, to take it forward, and a good linkage of roads and rail network will come about the situation that the huge and unproductive and uncontrollable influx into Bombay will stop. But ultimately we need to control the population.

FdSL: Because it's growing particularly in the slum areas.

Iqbal: Yeah, we really need to do that. That is something, which the government has to have a political will and all the parties must come together. We can't do it like China but we can definitely do it better. One imp, improvement that's happened is over the last 40 years I've seen the government's policies changing and they are getting adopted. Like in the 50's the government's slogan used to be 2 or 3 children, full stop. Then in the 70's and the 80's was We Two, Ours Two. And the 90's slogan, the current slogan is We Two, Ours One and the stress is on the girl child. And I have seen quite a lot of what I call the DINKS or the DISKS, the double income-no kinds and the double income-single kids in Bombay. Now where you have education you have good family planning situation. Like even in the Muslims I am privy to it because I have been propagating family planning quite a lot rather passionately. And where you educate them and talk to them with reason they listen to you. So it's not that the mullah has said you can't do it or the, or the ayatollah somebody. It's somebody has to go and talk with reason and they listen to you. So I have personally got more than 80 people, 80,000 people xxx who are Muslin way back in 1976. So if you talk to them you - they listen to you. Unfortunately government is not really moving forward very positively in that direction. It has to do. That should be problem number one for the country.

FdSL: What about the projections for this city finally? Are we talking about, what is the projection for Bombay…?

Iqbal: What they have done is, see the earlier; the Bombay city was just the 7 islands...

FdSL: Right.

Iqbal: …with just about 150 square kilometers. They expanded to the whole of suburbs in the 50's to about 467 square kilometers. And in the 70's there was a whole Bombay metropolitan region…

FdSL: Right.

Iqbal: …which is more than nearly 1,500 square kilometers. And it, they say we can absorb in that a population of probably 17, 18 million. That's where it's going to stabilize maybe in 10 years time.

FdSL: And what will Bombay look like with 17 or 18 million people in it?

Iqbal: Actually Bombay wouldn't be what, the kind of Bombay you have today where you have the city center in the south and you know Bombay is a riparian city - north/south. People move southwards in the morning and they go back to their homes in the suburbs in the evening. It has become a small collection of cities. For the 5-kilometer radius I'll have my office here and I need to go 5, 10 kilometers to my home.

FdSL: So you think that this will be sustainable then?

Iqbal: It will be sustainable.

FdSL: At 17 or 18 million?

Iqbal: Yeah, I'm, I'm personally positive about it. There would be city centers growing like this every 10, 15 kilometers. So people won't really have to commute too much for that, for their daily needs. So that colleges, the hospitals, the jobs of course, the offices, the shopping centers will be just within say a kilometer, 2, 3 kilometers driving distance. The entertainment centers, a lot of entertainment center opening up in different parts of the city. So that would be; it'll be cities within cities.

FdSL: And you think 60% of that population is going to be living in slums?

Iqbal: No, no I think if the good schemes of the government, which they have started 5 years ago they are given a little bit of a boost then in 10 years time this thing could be brought down considerably.

FdSL: Is anything in the history of the city that would suggest that it'll succeed?

Iqbal: Oh, yes where there's a will there's a way. For example…

FdSL: Has there been a will xxx before?

Iqbal: Oh, well it's 95 was very good. 95 to 98 was a very good, good thing. Now we have something like 50 flyovers. You must have flown over a whole lot of them today. All these flyovers were planned in the 1970's but the government didn't have the will to complete them then. How come this government in 1995 had to spent thousands of millions of rupees to do those very flyovers, which had been planned by the government 20 years prior to that. So the schemes are there; the will is lacking. Once they get the will and they'll have to do it because it's high time. Like it happened in Andrah Pradesh. It's happened in Karnataka. The chief ministers have realized that we need to perform, to give something to the people. So it has to happen in Maharashta. I am positive about it.

FdSL: But we went to this gentleman's home today, a gentleman invited us to his family home and you pointed out that building and you said 500 families or 500 people approximately…

Iqbal: That's right.

FdSL: …live in that structure.

Iqbal: Yes.

FdSL: And it's 750 per day coming into the town.

Iqbal: Hmm. hmm.

FdSL: Bombay will have to produce one of those buildings every single day.

Iqbal: Yes.

FdSL: Between now and whenever. I mean that just seems too far-fetched as to be fantastical.

Iqbal: That's true. Well…

FdSL: How can you be optimistic that you can sustain…?

Iqbal: Well, I'll tell you. You really don't need - all of them who are coming and won't need a new house immediately. Half of them will be coming in and living with their brothers or cousins for some time. And…

FdSL: That's…

Iqbal: And they will not be occupying the roads. See a lot of them will be coming in with company accommodations, say 30% of them. They will have - the company they're going to work for will provide for them. But they'll be expanding out. They'll be going into the metropolitan region. They won't have to be consolidated in south Bombay or central Bombay. They'll have to be dispersed. And slowly in the 10 years time that I forecast, the need for the 750 will really come down on its own. There will be what I call an implosion. People from Bombay would like to go away and it's happening. I've seen people who've lived here. They're retired. They don't want to live here any more. They've sold off their flat. They've bought a bigger place in up country areas like Punah or Bangalore, even Hyderabad and put their money in fixed deposits in different companies. And they're living better off than they were over here.

FdSL: But those are middle class, better off people that the…

Iqbal: No, even the, even the low class people. See like the slum, slum, which I know of a slum where we rehabilitated 300 people and out of that 30 people sold those units and went back to their villages. Now they sold those 30 to the people here only. So it's not an expansion that way. But there would be a situation 10 years that there will be no need to come to Bombay. See, I'll tell you how. Now my driver in Bombay gets 10,000 rupees a month, which is very high. My brother's driver in Hyderabad gets 4,000 rupees. But his living standard is better than my driver's on 10,000. Now a day will come when this gentleman, who was from UP, will find that there is a job offer there at 7,000 rupees with a good house. He might be tempted to go back. Today he is here because of he was born here and good educational facilities for his children. Now these are being created with the modern media, with the television, with computers. Good educational facilities are coming up here in the country. And a lot of good schools are opening up outside Bombay. See the oldest university, one of the oldest universities in India is in Bombay in the 19, 1880's. Now today you're getting very good educational institutions in places away from Bombay. For example, I'll give you of Madanipalle. Madanipalle is a small city near Bangalore, which is Goa, near Goa. Now it has got very good education institutions for doctors and engineers. And I know a lot of Americans who've studied there not just Indians who, who migrated to American and sent their children but people who've been in America for a few generations. They have sent their children here. So a lot of educa, good education institutions are coming up up-country so I do feel a situation would come when the Bombay's magnet would get reduced, the magnetic effect.

FdSL: And then it will just have to keep its population down from within?

Iqbal: True.

FdSL: The slum dwelling…

Iqbal: 12 million to 15 million would be a very good self-sustaining city by itself. See Singapore for example has 607, 608 like square kilometers with a population of 3 or 4 million. But they, they don't observe democracy as such. They're more of a benevolent dictatorship, I think. Like if you spit you get spanked. You can't do it in India. It's too much of a healthy vibrant democracy. Okay, a little bit misuse of the freedoms. But we have this thing that we are a democracy.

FdSL: And we like to spit.

Iqbal: And we like to spit. That's, people like to do that here. But there, there is a slow change coming and I am positive. In schools people are being taught to be more civic minded. So there are people who will not now spit on the roads. It's happening - slowly but surely.

FdSL: So you are sort of optimistic then about Bombay, about Mumbai?

Iqbal: Oh, yes I am.

FdSL: Okay.

Iqbal: Provided we have a good government for 5 years.

FdSL: Then I wish you well.

Iqbal: Thank you

FdSL: Is there anything else you'd like to add? Nicki, am I leaving anything out?

Nicki: I think there's one thing…

Iqbal: This morning, what else did I…? 25,000, 50,000….so 50,000 into 5 or 10, I don't know. I would take an average of 5. So just 250,000.

FdSL: Out of 7 million?

Iqbal: That's right.

FdSL: So it has a long way to go.

Iqbal: It has a long way to go but there's…3 years' work, last 3 years' work. And if the government had been pushing this thing we would probably have reached a higher figure. So we do have more than 250,000, 300,000 people living in accommodation built by the government or by the new schemes of permanent accommodation for the slum dwellers. But there's a slight difference the government needs to tackle that accommodation built by the government is retained by the government and the slum dweller is a tenant of the premises. Now in this manner he doesn't contribute to the betterment of the building. He doesn't feel that sense of ownership. So I think government needs to change that policy and it might happen because government has realized that the private sector buildings are being better maintained by the slum dwellers themselves. So why should we become landowners and landlords and do not have the mechanism to maintain those buildings? And the more authority government has the more corruption there is. So government has realized this and I do foresee government passing on the ownership of these buildings also to the societies of these people.

FdSL: How much of an issue is corruption. I mean how much does it derail? I'm not sure how you could quantify it but give it a shot.

Iqbal: Bad, corruption is bad. I can only give you one example. To get permission for one building done in Bombay you need to go through 60, six zero different government departments.

FdSL: And to build a high rise?

Iqbal: One building, any building, two stories or 10 stories, 60, yeah 10 story, anything above 7 you need, you can add 2 more departments.

FdSL: So 60 departments?

Iqbal: Different government or municipal departments. And at every level some money has to change hands, from 5,000 to 50,000. It's bad. We normally calculate something around 150,000 rupees a square foot. That's 1,500 rupees a square meter as the money to be kept aside for getting permission. About 10, 20% of this is official. But the rest is just speed money as we call it in inverted commas. To get your work done fast.

FdSL: Money to….

Iqbal: You want your work, your permissions today well you give some speed money. Otherwise you'll get it after 2 months, 3 months.

FdSL: Sort of an expedite fee is what we'd call it in America.

Iqbal: Yeah, yeah.

FdSL: Except this goes into the pockets of the official bureaucrat.

Iqbal: Official yeah for the, in the bureaucrats, that's right.

FdSL: And so 150 rupees per square foot, how much on a city wide average does a square foot of real estate cost?

Iqbal: Per year?

FdSL: No, just to buy it.

Iqbal: That would be difficult to hazard a guess.

FdSL: How much does it cost to build a square foot?

Iqbal: Oh, that, I'm sorry. Yeah, around 750 to 1,000 rupees a square foot.

FdSL: So out of a maxim - lets it's 1000 rupees per square foot - you'd have to set aside, escrow 150 rupees just to…

Iqbal: Not for the slum buildings, for, for the commercial building.

FdSL: …just to grease the palms of people.

Iqbal: That's right.

FdSL: You're paying about 15%. You're just setting aside. It's the cost of doing business.

Iqbal: I would say, let's say 10%.

FdSL: 10 to 15%.

Iqbal: 10 to 15 but a lot of this is official permissions too. And actually it's going to increase because the government has put up a fund for…

FdSL: Does that include the real fees?

Iqbal: Yes, yes it includes that, of course.

FdSL: How much of it is the fees to the individual? How much of it is bribery?

Iqbal: The bribery would be as much as 60%.

FdSL: Of that 15?

Iqbal: Of that. So, but that, the new fund they started called the development fund concept. So a lot of this fund goes into the separate fee for infrastructure development, more water, better roads, broader roads….

FdSL: Okay.

Iqbal: …that sort of a thing. That's, builders are happily paying that.

FdSL: Excellent.

Iqbal: Like one slum, which I'm associated with - or I was rather - we paid 10 million rupees for getting the water connection improved upon. And it cost the government just 4 million. So the pipe, the pipeline, the water line bringing water from the main government line, the main municipal line to this locality, this whole thing needed to be upgraded. And it cost the municipal corporation just 4 million rupees. But by way of development charges part of that 150, we paid 10 million rupees to the government, to the municipal corporation.

FdSL: That's to boost the infrastructure around it ostensibly?

Iqbal: Yes, that really boosted the water line. Earlier, prior to that there was very little water coming in - just 2, 3 hours a day. Now there's plenty of water.

FdSL: Okay but the rest of the money went toward what?

Iqbal: No, now they will be using it, see it's, they will put into the common interest xxx a pool.

FdSL: That's right.

Iqbal: True.

FdSL: And then it will just have to keep its population down from within?

Iqbal: See only this much distance cost the municipal corporation 4 million but they also had a huge main line, which they had spent $250 million from the World Bank. So it pays part of that fund to re, repay those loans.

FdSL: Excellent, sir. Is there anything else that you'd like to add?

Iqbal: You question. I answer.

FdSL: All right. I have no more questions in that case.

 

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